Order Picker

We offer the low, medium and high level order pickers for all kinds of experience levels, our accredited course is designed to train delegates how to safely and efficiently operate the equipment in line with the manufacturer’s recommendations.

Order Picker

Forklifts are essential in the workplace and are operated throughout the world in warehouses, stores, construction sites, factories and many more places.  Adequate training is required before operating on site, the three stages of training must be complete before an ‘Authorisation to Operate’ is issued in the workplace. 

We are accredited by both RTITB and NPORS, and are regularly audited and monitored to ensure our training meets the standard.

Our forklift courses will vary in duration, some factors effecting this are truck type, number of delegates and also if the course is run with a restriction due to the operators daily work.

We offer the full range of MHE courses on offer from both the RTITB and NPORS and support you post course with a range of documentation and email/telephone support.

HSE statistics show that fatal injuries in the workplace have remained level in recent years and falls from height is still one of the biggest causes.

Course Aim

To provide delegates with a thorough understanding of the hazards associated with operating such machinery including attachments. To have a working knowledge of how the various machines operate and to identify the major components of the machine and explain their functions, including weight limits, and to carry out an effective pre use check.

Course Content

  • Health and Safety at Work Act 1974
  • Management of the Health and Safety at Work Regulations
  • Provision and Use of Work Equipment Regulations 1998
  • Lifting Operations Lifting Equipment Regulations 1998
  • Operators safety code
  • Battery maintenance and charing procedures
  • Pre-use checks
  • Factors affecting stability
  • Motive controls
  • Hydraulic controls
  • Manoeuvring in open and confined areas
  • Stacking at different levels
  • Destacking with laden and unladen pallets
  • Lorry loading and unloading

Different Course Types

The type of forklift training course that you require, will all depend on the experience of the forklift operator. Below you can see the different courses available based on the level of experience.


A novice forklift course is for operators with no experience using a forklift or has been using one with no training previously for less than 6 months.


To qualify for a refresher course, the operator must have proof that they have completed training in this category, without this proof they will not be ale to attend refresher training.


If the forklift operator has previously used another truck type, then they can convert to another. For example, if a forklift operator has been trained on a counterbalance forklift, they can have a conversion course to a reach forklift.


Some forklift operators may have previously been trained in-house or has been using the forklift without any training. Therefore an experienced forklift course would be for them. Minimum of 6 months experience is required.

Experienced Worker Test (NPORS and STS Certificate ONLY)

Experienced operators may be eligible to sit an EWT (experienced worker test) if they are adequately experienced and subject to profiling by our instructor, if you are not sure if you are eligible for an EWT please email us and we will send you a fillale PDF which you can complete and send back to us.

When delivering training on your site, it may be that you have restrictions that result in an element of training not being included. The following are restrictions that may be present:

  • Vehicle Loading Only
  • Bulk Stacking Only
  • Medium Level Stacking Only (less than 3m)

If any of these apply to your premises or the training you’re wanting, please make us aware. The length of your course may be altered due to this and any certificates achieved will show any restrictions.

  • NPORS (National Plant Operators Registration Scheme)
  • Small Training Solutions Certified

Order Picker Training Courses onsite:

Merthyr Tydfil, Pontypridd, Cardiff, Bridgend, Newport, Blackwood, Swansea, Llanelli, Llansamlett, Crosshands, Pembroke, Caerphilly, Carmerthen, Bristol, Brecon, Neath, South Wales, Wrexham, Llandielo, Aberdare, Mountian Ash, UK Wide

Why Small Training Solutions

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